Frequently Asked Questions (and Answers)
What is Dixzar?
Dixzar is a place where members can preview, purchase, comment and rate Gay Adult Content (porn). All of the video is divided into scenes -- no more purchasing the entire movie just to watch the Orgy scene... you can purchase just your favorite scenes from all of the best movies.
Joining Dixzar is easy and free! Just register here and following the instructions that are sent via email.
How do I start using Dixzar?
Follow these easy steps to get started with Dixzar:
- Register by filling out the short registration form here.
- Explore the site, by Videos, Themes, Studio, or Model. You can watch a short preview of each of the scenes.
- As you find scenes that you would like to purchase and download to your computer, add them to your shopping cart.
- Once you are ready, click on the shopping cart icon at the upper right of the page to begin the simple checkout process. Once you complete the checkout process, you will be directed to your account page where you can download your videos. Please Note: Once you click on the download link for each video, you have 24 hours to download the video.
Is there a time limit for downloading my videos?
Yes. After you have completed the checkout process, you will be taken to your transaction receipt page to begin the download of your purchased scenes. Once you begin downloading a scene, you are given 24 hours to complete the download. This pertains to each scene individually if your transaction contained multiple scene purchases (i.e., the 24 hour clock only begins when you initiate the download).
Is there a time limit for viewing my video streams?
Yes. After you have completed the checkout process, you will be taken to your transaction receipt page. Once you click the "stream" button to activate your stream, you are given 7 days to view the video. You may continue to view the video throughout the 7 days. This pertains to each scene individually if your transaction contained multiple scene purchases (i.e., the 7 day clock only begins when activate the stream for the first time).
What video resolution is the content?
The majority of content is encoded 640 x 480 resolution. This gives the scenes an excellent quality image, comparable to DVD. Scenes that are in High Definition are encodec at 960 x 540 in Windows Media Format and 1280 x 720 in MPEG4 format. Standard definition videos are streamed at 640 by 480 resolution, High Definition streams are streamed at 960 by 540 resolution.
What is the difference in the download formats that you offer?
WMV is a Windows Media Format. It is playable in Windows Media Player, or a Windows Media device, like the Microsoft Zune.
iPod/MPEG4 (Quicktime) format is a standard MPEG4 file. It can be easily added to your iTunes library or played directly using an MPEG4 player like VLC. VLC is a free media player that is available on almost all known platforms and can be downloaded from http://www.videolan.org/vlc/
Unless you are a Microsoft junkie, we highly recommend the iPod (MPEG4 version) for its flexibility.
Which browsers does Dixzar work with?
Dixzar works with Firefox, Safari, Opera, Chrome, and Internet Explorer. We strongly recommend Firefox for your Dixzar browsing experience. Check out our system checker to make sure you have all the requirements for streaming our content. Sample streams and downloads are also available from the system checker page.
You can download Firefox from www.firefox.com
Does Dixzar work with Macintosh computers?
Yes, you can use either Safari or Firefox to shop for videos on Dixzar. When you are ready to purchase, be sure to purchase the iPod/Quicktime/MPEG4 download version of the video. The only requirement for streaming is that you have the latest Flash player installed oin your browser.
Does Dixzar work with Linux (Ubuntu, Redhat, etc.) computers?
Yes, feel free to use any browser available to you to navigate and make video purchases on Dixzar. When you are ready to purchase, we recommend you purchase the iPod/Quicktime/MPEG4 version of the video. Checkout VLC video player at www.videolan.org/vlc
What system requirements do I need to use Dixzar?
Dixzar is both a download and streaming video site. We support Windows, Macintosh, and Linux computers. Most computers will be able to handle the Standard Definition videos that are on Dixzar. For High Definition videos we recommend a minimum configuration as follows:
Windows Media High Definition Minimum Configuration
Windows High Definition is encoded using Windows Media 9 at 960pixels by 540pixels.
- Windows XP
- Windows Media Player 9 Series
- 512 MB of RAM
- 2.4 GHz processor of equivalent
- 64MB Video Card
- 1024 x 768 screen resolution
- 16 bit sound card
- Speakers
MPEG4 (or Quicktime) minimum configuration
The MPEG4 High Definition is encoded using MPEG4 H.264 at 1280 x 720pixels.
- Quicktime 7 for Mac OS X
- 1.8 GHz PowerMac G5 or faster Macintosh Computer
1.83 GHz Intel Core Duo or faster - At least 256 MB of RAM
- 64MB or greater Video Card
How long will it take me to download a video?
Due to the high quality of the videos, we recommend a broadband connection.
The download times vary depending on the length of the videos, but here are some estimates:
| 250 MB Standard Definition Video | 600 MB High Definition Video | |
| 640Kbps DSL (slow DSL) | 52 Minutes | 2 Hours, 5 Minutes |
| 1.5Mbps DSL (Fast DSL) | 21 Minutes | 52 Minutes |
| Typical Cable | 11 Minutes | 26 Minutes |
| Fast Cable | 5 Minutes | 13 Minutes |
Can I re-download a movie that I have purchased in the past?
We allow 24 hours for you to download your movies. This time does not start until you click on the download link in the "My Account" section of the site. We highly recommend you make a backup copy of your videos for safety sake. If you lose the video or want to view the stream after the 7 days, you will need to re-purchase the video.
What is DRM, and why does Dixzar not use it?
DRM is a technology used to place restrictions on how/when/where content can be used. We do not like DRM because we feel it only hurts customers by restricting their use of content that they purchased.
We've encoded our content to provide the best playback experience no matter where you want to play it. Be it on your personal computer, your iPhone, your XBox360, or your Apple TV.
We realize there is a danger of customers being tempted to share these videos on public networks, we only ask you to please do not do this. We can only survive and grow Dixzar if we make money, so please do not upload or share our content.
Does the content contain DRM?
The scenes available for purchase from Dixzar are not DRM.d. You are free to copy the scenes to any device you own. We, of course, ask that you do not make our content available to anyone else by uploading it to any sharing service or making it available through any P2P service. We believe DRM places unfair restrictions on the consumer and ask in return that our customers treat our content with respect by not providing it to anyone who have not purchased it.
Can I watch my content on my TV?
Yes, however you need a device to help you display it there. We recommend the Apple TV, but there are many devices that will work. Look for a device that can play either MPEG4, or Windows Media content.
How do I edit my personal information?
All of your profile information and preferences are found under the My Account link at thge top of any page once you login to the site.
What if I forgot my Login name?
What if I forgot my Password?
Follow the instructions on our password reset page.
What if I have questions that this FAQ did not answer?
Use the Support request form at Support Request.
Can I recommend videos that I want to see added to the site?
Yes, use our Support request form at Support Request.
What does a video cost?
Most videos are priced at $9.50. You however see some videos priced lower or slightly higher depending on the content.
What credit cards do you take?
We accept VISA, MasterCard, Discover, and other Major Credit and Debit cards.
Do you accept checks?
No, we do not accept checks at this time.
How do I search for videos?
Using the search box in the upper left of the page, you can search for the following:
- Model name or a portion of his name. For example, "Tom Chase"
- Movie title, or portion of the title. For example, "Drenched"
- For a specific theme. For example, "Fisting"
What if I find a comment on Dixzar that is inappropriate or offensive?
Use the Support request form at Support Request.
How do I transfer a video to my iPhone?
How do I transfer a video to my Apple TV?
Here is a step by step for getting video to your iPhone or Apple TV.
- Purchase the MPEG4, or iPod/Quicktime version of the video.
- Add the MP4 file to your iTunes Library. (Look in the 'File' menu and choose 'Add file to library...'
- Once imported into your library, select the 'Movies' items under 'Library' on the right side of iTunes. You will see all of the Movies you have in your library. Locate the once you just added from Dixzar. In the following screen, we just added 'FVP189_S4'.
- Select the video you would like to view on your iPod or Apple TV (you can see that we have FVP189_S4 selected.
- From the 'Advanced' menu, choose either 'Create iPod or iPhone version...' or 'Create Apple TV version...'
- iTunes will now convert your movie so it can be viewed on your Apple TV or iPod/iPhone. During the conversion process, you will see the words 'Converting...' under the Playlists.
- Once complete, you will have a second version of the scene in your iTunes library with the same name. You can now add this to your particular device and 'Sync.'
- Once it has been 'Sync'd' to your device, you can view it anytime.
How do I contact Dixzar Support?
Submit your question or issue using our Support request form at Support Request.
How do I request a particular video that I would like to see on Dixzar?
Submit video requests using our Support request form at Support Request.
How do I submit feedback about my experience with Dixzar?
We love to hear from our members. Submit your feedback using our Support request form at Support Request.
Do you offer support in my native language?
We currently have an international audience and in the future, we will have multilingual staff to match it. But, for the moment, we only provide English-only support.
